Souq.com is the largest e-commerce site in the Arab world, featuring more than 200,000 products across categories such as consumer electronics, fashion, household goods, watches or perfumes. Today Souq.com attracts over 8 million visits per month and is fast growing as more consumers shop online in the Arab world.
It has been ranked as the 11th most visited web-site in the U.A.E ahead of MSN by Alexa and 22nd most viewed website in the KSA ahead of MSN. In the countries of Egypt Souq.com is ranked at 33 and in Kuwait at 35, ahead of several popular websites.
Often tagged as the “Amazon of the Middle East”, Souq.com operates both as a retail site and as a marketplace for third party sellers. It offers a convenient and safe online shopping experience with online payments, option to pay cash on delivery and free returns.Souq.com offers a convenient, safe and enjoyable online shopping experience through a trusted website featuring more than 100,000 products from international and local brands at competitive prices.
Established in 2005 as an auction website, 2011 saw Souq.com move to a catalogued based – E-Commerce destination that it is today. Souq.com has successfully pioneered online shopping in the region, meeting buyers and sellers needs with a best in class website and trusted payment and fulfilment solutions. Today Souq.com attracts over 7.5 million unique visitors per month and is fast growing as more consumers shop online in the Arab world.
2012 saw Souq.com acquire two companies in the group – Sukar.com, CashU.com.
Today Souq is a group of companies and also undertakes logistics and fulfilment through its own logistics enterprise – Q-Express.
Headquartered in Dubai, UAE, Souq.com caters to the needs of local markets with offices in Egypt, Kingdom of Saudi Arabia, Jordan and Kuwait along with plans to open offices in India this year.
1. JOB PURPOSE
In this role, a successful candidate will be an effective communicator and problem-solver, and someone who is able to balance the needs and requirements of both Souq.com and the strategic supplier. This role is an ideal start to a dynamic career path at Souq.com for an ambitious candidate who is eager to drive a business.
2. JOB DESCRIPTION
Smart, eager, hard-working, creative candidate with strong analytical, organizational and merchandising skills.
Maintaining data quality for the product catalogue.
Building comprehensive brand destinations within Souq.com.
Coordinating and creating launch plans for new products/brands/categories.
Managing site placements and promotions to coordinate with relevant suppliers the event calendar if applicable.
Designing and executing targeted marketing campaigns if applicable in coordination with Head of Fashion and Marketing/Merchandising team.
Providing reporting and success metrics for campaigns and merchandising activities.
Reviewing sales and key metrics to identify areas of opportunity to optimize sales and reach new customers.
Management and responsibility of inventory levels.
Supplier’s management and engagement.
Manage inventory, open-to-buy, inventory health, item-level forecasting, assortment planning
Interact with operations teams and drive efficiencies through team collaboration
Manage inbound shipments: fill rate, SKUs, operational issues, lead time, quality, deviations.
Responsible for the category KPI’s
3. COMMUNICATION / INTERNAL / EXTERNAL
Internal: Management, Category Team, Marketing, Procurement, Other Inter-Departments
External: Suppliers, Vendors, Clients
4. MINIMUM QUALIFICATION / EXPERIENCE
The ideal candidate will have a passion for assigned category and an acute interest in driving the growth and profitability of strategic suppliers/brands partners on Souq.com retail platform.
Deep understanding of the assigned category (brands, supplier’s…etc.).
Proven track record of success in a high-energy, fast-paced environment
Proven track record of taking ownership and driving results.
Strong organizational skills including prioritizing, scheduling, and time management
Excellent analytical skills
Proficiency in Excel
2+ years of retail and/or online experience is preferred
Strong analytical acumen, and experience generating and managing reporting and analysis.
OTB management experience
Proven English skills - both verbal and written. Arabic would be an advantage.
Excellent written and verbal communication skills inside and outside the organization.
Proactive and positive attitude, detail-oriented, and a team player.
Flexible, detail-oriented, analytical, and comfortable working with multiple teams and management.