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Regional Manager for Learning & Development

ABOUT SOUQ        

Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 40 million visits to its catalogue of more than 8 million unique products in 35 different categories, including Books, Automotive, Consumer Electronics, Household goods, Fashion, Accessories, Perfumes, Toys, and Baby products.

Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 3,000 employees, we have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and leading Product and Engineering centers in Jordan and India. We offer competitive salaries, benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.

PRIMARY RESPONSIBILITIES  

  • Manage a portfolio of technical, functional and behavioral continuous improvement initiatives
  • Establish and gain adoption of regional talent development standards
  • Ensure consistency in the deployment of core on-boarding, training, and development programs
  • Leverage internal feedback and external benchmarking for ongoing talent development needs analysis
  • Facilitate best practice sharing and application across regions
  • Lead a team of four Regional Learning Program Managers, directing the design and deployment of functionally unique learning solutions
  • Lead a dedicated team of Leadership and Associate Development professionals throughout the region in a fast-paced, do it whatever it takes environment
  • Ensure operational effectiveness in delivering core programs to thousands of participants each year
  • Establish lean processes and a customer-centric approach to the learning experience
  • Invent new and innovative approaches for delivering programs in a rapidly growing organization
  • Analyze the audience, content, technologies, operational constraints, and trade-offs associated with delivering the most impactful solutions for a highly ambiguous environment
  • Demonstrate strong business acumen, including problem-solving skills, critical thinking, and a willingness to be vocally self-critical
  • Earn a seat at the table as a business problem solver with some of top operational leaders in history

JOB REQUIREMENTS

  • 10+ years of experience in the areas of general management, leadership development, organizational development, group facilitation, and training design
  • Proven experience with the design, development, implementation, and measurement of classroom, self-directed online and virtual synchronous learning solutions that positively impact the business
  • Program management skills, including managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
  • Experience with large scale portfolio/program/project management
  • Strong verbal, written, and interpersonal communication abilities
  • Strong analytical skills and experience using and presenting data to make decisions
  • BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience
  • Up to 50% travel required

CORE COMPETENCIES

  • Good verbal and written and communication skills
  • Team oriented and willing to work extra hours when needed
  • Good attention to details and accuracy
  • Strong presentation skills
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