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Defect Reduction Business Analyst

About Souq.com

Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 35 million visits to its catalogue of more than 1 Million unique products in 20 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 3,000 employees, we operate with the scale and ambition of a big corporation, but we cultivate a strong entrepreneurial and nimble mindset to ensure we execute with speed and efficiency. We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and Kuwait, and leading Product and Engineering centers in Jordan and India. We offer competitive salaries and benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.

This role requires an individual with excellent analytical abilities, knowledge of business intelligence solutions, as well as outstanding business acumen and the ability to work with quantitative and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and ability to communicate effectively with senior CS leadership.

Key Responsibilities Include:

  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
  • Partnering with other analysts and engineers to build analytical solutions to deliver on business goals
  • Propose and implement business metrics for senior management reviews and work with business intelligence and data engineers to design and develop data infrastructure to support business growth
  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
  • Perform deep-dives to find the root causes behind variances of key parameters over a given time-period

Basic Qualifications

  • Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience
  • 4+ years of relevant professional experience as a Business Analyst, Data Analyst, or related
  • Strong proficiency in SQL, Microsoft Excel, and statistical analysis tools
  • Excellent written and oral communication skills, including the ability to communicate across business areas

Preferred Qualifications

  • Master’s degree in BI, Finance, HRIT, Engineering, Statistics, Computer Science, Mathematics, Finance or related field required
  • Demonstrated expertise as a business analyst, data analyst or similar job function
  • Direct experience using business intelligence reporting tools (Business Objects, Tableau, MicroStrategy, etc.)
  • 4+ years of experience in creating detailed Business Requirement Documentation
  • Strong operational business understanding, including potential impact of business decisions on various internal/external stakeholders and systems
  • Advanced understanding of best practice analysis, programming and visualization techniques.

 

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